FREQUENTLY ASKED QUESTIONS
Paint Protection Film
XPEL paint protection film can self-heal minor scratches and swirls through its advanced elastomeric polymer technology. However, deeper scratches that penetrate the film may not fully heal and could require repair or replacement to restore optimal protection and appearance.
XPEL Ultimate Fusion combines the protective qualities of Ultimate Plus with a hydrophobic topcoat, making it easier to clean and maintain. Ultimate Plus offers exceptional protection against scratches, chips, and stains but lacks the additional hydrophobic properties.
The cost varies from the type of film being installed, the size of the vehicle, and complexity of installation. We do not believe in a "good enough" finish leaving a mediocre product and go through extensive processes to ensure you and your vehicle receive the best possible treatment.
Yes and no. For complex body parts like the rear hips on a Lamborghini Huracan STO or the front bumper of a Dodge Challenger, we perform custom bulk installs ensuring complete edge-to-edge protection without having nasty seams or imperfections. For the "pre-cuts" we use, we customize our own plots to ensure complete coverage for full protection.
All XPEL Ultimate Plus, Stealth, & Black receive a 10-year warranty that covers defects from the manufacturer including, but not limited to, yellowing, staining, cracking, blistering, & delaminating.
Ceramic Coating
A ceramic coating is essentially a second layer of clear coat that acts as a second layer of "skin" on the surface of your car. The coating utilizes nanotechnology to form a very thin, transparent layer that is completely invisible to the naked eye.
Yes, CeramicPro does require a yearly maintenance in order for your warranty to be valid. This involves a yearly inspection of the coating and an application of a feeder ceramic coating. The ceramic coating feeder refreshes the hydrophobic & UV protective properties.
No, automatic car washes are NOT safe after your vehicle has been coated as the rapid spinning agitators cut through the coating, damaging your vehicle and voiding your warranty.
Shampoos & cleaners with that are pH neutral work the best for cleaning & longevity of your coating. Alkaline or acidic cleaners can slowly remove the coating decreasing the life of the coating. After every service, we provide an aftercare guide with products we recommend and best practices to maintain optimal product performance.
Each of our CeramicPro coating packages have different warranty durations. Silver Package (5-Year Warranty), Platinum Package (5-Year Warranty), Gold Package (Lifetime Warranty), Diamond Package (Lifetime Warranty).
Window Tint
The darkest legal tint varies by location as different states and countries have specific regulations for Visible Light Transmission (VLT) percentages. It's important to check local laws to ensure compliance with tinting limits.
XPEL automotive window films come with a lifetime warranty, covering issues like peeling, cracking, fading, and discoloration. This ensures that your investment in window film is protected for the long term.
VLT, or Visible Light Transmission, refers to the percentage of visible light that passes through the window film. A lower VLT percentage means less light enters the vehicle, resulting in a darker tint. 5% window tint is darker than 35%.
We offer the best window tint in the industry with Carbon & Ceramic tint from XPEL. The available percentages within XPEL's line of window tint are: 5%, 15%, 20%, 30%, 35% 45%, 55%, and 70%
Windshield protection film
XPEL Windshield Protection Film comes with a 1-year/12,000 mile warranty that covers manufacturer defects including peeling, cracking, yellowing, bubbling, hazing, & delamination. However, rock chips are not covered as the film is designed to act as a sacrificial layer to absorb damage before it reaches the windshield.
While the film is not warranted against rock chips, it seres as a protective layer to minimize the impact of road debris, such as rocks. it may shows signs of wear, but this helps prevent damage from reaching your actual windshield.
Like all Windshield Protection Films on the market, it can scratch. We recommend installing new wipers once you have your film installed. This will enhance durability and help protect against surface scratches.
No, using an ice scraper or snow brush can scratch the film and void your warranty. We recommend using a de-icing spray instead.